This Cancellation and Refund Policy ("Policy") explains the terms and conditions for cancellations and refunds related to the use of the car history check services provided through the websites vinautochecker.com , (collectively referred to as "the Websites") by NCAP Solution LLP ("we," "us," or "our"). By using the Websites and our services, you agree to comply with this Policy. If you do not agree with this Policy, please do not use the Websites or our services.
1. Car History Report Purchases:
1.1. When you purchase a car history report through the Websites, you will be charged the specified fee for the service.
1.2. Once the car history report is generated and provided to you, the purchase is considered final and non-refundable, except as outlined in the sections below.
2. Refund Eligibility:
2.1. Refunds may be considered in the following situations:
a. Technical Errors: If you encounter technical issues preventing you from accessing the car history report after purchase, and the issue is not resolved within a reasonable time frame, you may be eligible for a refund.
b. Inaccurate or Incomplete Reports: If the car history report contains significant inaccuracies or is incomplete due to reasons beyond your control, you may request a refund.
3. Requesting a Refund:
3.1. To request a refund, you must contact our customer support team at [email protected] within [number of days] days from the date of purchase.
3.2. You must provide details of the issue and any relevant evidence to support your refund request.
4. Refund Process:
4.1. Once your refund request is received and reviewed, we will determine whether you are eligible for a refund based on the circumstances outlined in this Policy.
4.2. If your refund request is approved, we will process the refund within [number of days] days of approval.
5. Non-Refundable Situations:
5.1. No refunds will be provided in the following situations:
a. You have already accessed or downloaded the car history report.
b. You change your mind or decide you no longer need the car history report after purchase.
6. Modifications to the Policy:
6.1. We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective upon posting on the Websites. Your continued use of the Websites and our services after such changes constitutes your acceptance of the modified Policy.
7. Contact Us:
7.1. If you have any questions, concerns, or comments about this Cancellation and Refund Policy, please contact us at [email protected].
By using our services, you agree to abide by this Cancellation and Refund Policy. If you do not agree with this Policy, please do not use the Websites or our services.
NCAP Solution LLP
[email protected]
vinautochecker.com